2-Month Spring Membership available for a limited time 🌱

New seasonal rates to love starting at $49 ✨

Soak Hours: Sun-Thu 10am-9pm, Fri-Sat 9am-10pm

Spa Hours: Open Daily 9am-8pm

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Frequently Asked Questions

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Frequently Asked

Hours and reservations

Policies

General

Spa Treatments

Weather, yes, we are an outdoor destination!

Get In Touch

Any other questions? Feel free to contact us by email. Our guest services team is excited to hear from you!

E-MAIL

[email protected]

PHONE

+1 844-476-2546

Expanding Your Experience

Experience Imagine soaking in Banjar, The Blue Lagoon, Dead Sea, and more—all in one day. Our 46 mineral hot springs inspired by 9 unique global destinations recreate these world-famous waters with the exact same minerality and healing properties.

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Monday-Sunday, AM-PM programming you’ll love

Classes & Event Calendar

Have specific goals in mind for athletic recovery, anti-inflammation, sleep, or stress? Try The Mineral Method.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked

What is included in The Signature Soak?

What do I need to know? Soaking 101

What attire should I wear?

How do I know when my 3 hours are up?

When should I arrive for my soak time or spa service?

What minerals are in the waters?

Do you offer donations?

Can I bring coolers, speakers, firearms, vape pens or cigarettes with me?

Hours and reservations

Do I need to book in advance or can I just show up?

What are your hours of operation?

Can I book a massage or facial without a soak?

Can I book a performance therapy or fitness class without booking a soak?

Can I add more time to my 3-hour soak?

Policies

Refund, Reschedule & Cancellation Policy

Merchandise return or exchange

Why do I need to complete a waiver?

How long can I stay?

Do you have a lost and found?

What about service animals?

What are the age restrictions?

Can I bring my cell phone with me?

Are you ADA or wheelchair accessible?

Is swimwear required?

General

How do I make purchases at WorldSprings?

Where should I park / is it free?

Will the minerals discolor my bathing suit or ruin my jewelry?

Do you have WiFi?

How hot are the pools?

Do you have lockers / locker rooms?

What amenities do locker rooms offer?

Can I bring my own towel or robe?

Are your pools chlorinated?

How do you keep the pools clean?

Are mineral pools safe for children?

Can I bring my own food & drink?

Can I order food and drinks while soaking?

I’m pregnant, can I soak?

Do you allow pool floaties / pool toys?

Can I bring baby formula / bottles?

Do you have life jackets?

Spa Treatments

What is your spa cancellation policy?

Can I book a massage or facial without a soak?

I booked an hour spa service, does that shorten my soak time?

Why is everyone required to sign a liability waiver?

What spa services can I participate in if I’m pregnant?

Weather, yes, we are an outdoor destination!

Do you close during inclement weather?

Is it ok to visit when it's cold or raining?

Is it okay to visit in summer or on a hot day?

Get In Touch

Book a soak

Classes & Event Calendar

The Mineral Method